Terms of service

TERMS & CONDITIONS
Effective date: 03 November 2025

Welcome to Nuku Gallery. By visiting or making a purchase through our website, you agree to the following terms and conditions. Please read them carefully.

1. Orders and Acceptance
All orders placed through Nuku Gallery are subject to acceptance. We reserve the right to refuse or cancel an order for any reason, including stock unavailability, pricing errors, or suspicion of fraudulent activity.
Once your order is confirmed, you will receive an email acknowledgment. This does not constitute acceptance of the order until payment has been successfully processed.

2. Pricing and Payment
All prices are listed in New Zealand dollars (NZD) and include applicable taxes unless otherwise stated.
Payment must be made at the time of purchase. We accept payments through Shopify Payments, PayPal, and other methods listed at checkout.

3. Shipping and Delivery
Please refer to our Shipping & Delivery page for detailed information on processing times, shipping options, international deliveries, and responsibilities for lost or damaged parcels.

4. Returns and Refunds
Please refer to our Returns & Refunds page for information regarding change-of-mind returns, faulty or damaged items, and store credit or refunds.

5. Customer Responsibilities
Customers are responsible for providing accurate information during the ordering process, including delivery details and contact information.
You agree to use this website for lawful purposes only and not to interfere with or disrupt the website or its services.

6. Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Nuku Gallery and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, or commercially exploit any content from this website without our written permission.

7. Limitation of Liability
Nuku Gallery endeavours to ensure the accuracy of all information on this website. However, we are not responsible for any direct or indirect loss, including but not limited to loss of data, revenue, or profits, arising from the use of this website or reliance on its content.

8. Changes to Terms
We may update these Terms & Conditions from time to time. The most recent version will always be available on our website, with the effective date indicated at the top of this page.

9. Governing Law
These Terms & Conditions are governed by the laws of New Zealand. By using this website, you submit to the exclusive jurisdiction of the New Zealand courts.

10. Contact Us
If you have any questions regarding these Terms & Conditions, please email or contact us at:
Nuku Gallery
PO Box 75, Ngongotahā, 3041, New Zealand